Frequently Asked Questions

Palms Neighborhood

Frequently Asked Questions

Employees eligible to live on campus including couples and families with one child as an upgrade in the standard Palms 3-Bedroom Townhouses, and families with 2 or more children in either the standard or 'flex' 3-Bedroom Townhouses at the Palms.
Residents that express an interest in living at the Palms using the expression of interest form this link will be invited to participate in a ‘bidding’ system.
The bidding system is based on KAUST HR housing policy which uses an automated algorithm based on Grade code and length of stay. Find out more by visiting the Accommodation Services page of the Community Life website.
Residents living in KAUST and carrying out an internal move will not receive a new soft pack.
The Palms units are available furnished. Residents may move with non-KAUST furniture items and any furniture items not required by the resident may be returned.
The types of beds and bed sizes in each room include x1 king size bed (200 by 180 cm), x1 queen size bed (200 by 150 cm) and x2 twin size beds (200 by 120 cm).
The two unit layouts and configuration are standardized across the neighborhood. Videos and virtual tours on the Accommodation Services website offer a true picture of the layout and features of the unit.
All units have balconies and dedicated rear gardens.
Pets are welcome in The Palms units. For further details on Pets please read the Guidelines for Pets in the Community.
There is room for domestic helpers in The Palms units.
The On-Demand and school bus services is available to residents of the Palms the same as existing neighborhoods.
Each unit has its own integral parking space. Additional communal parking is available in the form of road side parking bays.
Movers within KAUST may approach the materials management (mm) team by calling 959 to obtain upto 10 boxes free to support with packing and one trip with a moving vehicle to move their personal belongings, excluding furniture items. Please approach the mm team for further guidance on mm.helpdesk@kaust.edu.sa.
The objective of artificial grass installation is alignment with and support of KAUST energy and water saving efforts. In addition the artificial grass is placed on a structure that is not designed to sustain planting which may cause damage to the infrastructure underneath and its treatment.
As confirmed by the construction team, the walls are designed with soundproofing.
There is no sharing of used air as the ventilation system (exhaust) is standalone for each unit.
The 3-bedroom townhouse is a total of 234 square meters, whereas the 3-bedroom townhouse - flex is 243 square meters.
Both garages can accommodate a vehicle and a golf cart
A television is not provided in units allocated to current KAUST residents living within the community. Residents may move internally with the television from their previous unit.

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